Devon Bank came to Moneris (formerly Harris Bank Merchant Services) in 1982 with approximately 30 merchants and very little credit card processing volume. Devon Bank has continued to maintain and grow its customer base; today the bank has 226 merchants.
“Moneris has played an integral role for more than two decades in helping grow our processing business and related profit stream,” said Irving Loundy, first vice president of Devon Bank.
“Delivering merchant acquiring services is vital to our strategy for attracting business customers. However, the merchant acquiring business is very competitive and it is often difficult for banks to maintain long relationships with their processing customers. Devon Bank has been successful in establishing long-term relationships with our existing merchant customers and this is in large part due to our relationship with Moneris. The Moneris team provides the support, dedication, and service that no other competitor can match, including training on their products, offering advice on selling merchant services, and serving as our credit card experts,” Loundy said.
“After a competitive search, we selected Moneris Solutions® because of the company’s stability and leadership in the transaction processing arena, coupled with its commitment to customer service and its wide range of services. Those were all the qualities we demanded from an exclusive provider.”
“Devon Bank has been successful in establishing long-term relationships with our existing merchant customers and this is in large part due to our relationship with Moneris. The Moneris team provides the support, dedication, and service that no other competitor can match, including training on their products, offering advice on selling merchant services, and serving as our credit card experts.”
“Now our portal users can take advantage of Moneris’ unique small business payment processing services. In additional to enhanced patient satisfaction and convenience, credit card payments can help speed up the payment cycle, leading to improved cash flow and decreased billing overhead.”